About MI-Say
Impactful change driven by insightful people data.
We have over 60 years of experience in recruitment, retention, engagement and talent management. When combined with our expertise in psychology, we know what questions to ask, how to ask them to create a safe environment for a frank discussion and how to turn feedback into impactful change.
Our technology makes analysis and reporting simple and intuitive.
We partner with ambitious organisations across the UK to build data and insight into the experiences of their employees and put that to good use by influencing people and culture decisions.
Our Mission
Our mission is to help create better work lives for everyone. We believe that feedback from colleagues at key stages of the employee lifecycle or during times of change is an essential part of any listening strategy.
We strive to help employers understand why people join, leave, stay or how they are experiencing work life with their employer and help them build engagement and levels of employee advocacy.
How MI-Say Works
Decision Drivers
Why people join or leave
When people join or leave an organisation, they have just made a big decision. Combining technology, psychology and human conversations, we use surveys, questionnaires and interviews to get under the skin of what has influenced those decisions.
Employee Experience
Their experience of work and culture
Using our extensive HR experience and independence we provide a ‘safe space’ where employees can have human conversations and candidly share their experience in key areas of work culture that ultimately influence attraction, engagement and retention of the best talent.
Sentiment
How people feel about the organisation and brand advocacy
Our technology means our clients can access feedback in real time and our intuitive dashboards, analysis and reporting offers a deeper understanding of why people join, leave and stay at organisations.
Strengths and Weaknesses
Feedback on key decision and engagement drivers
Real time, authentic data to help your organisation make informed decisions, ultimately doing more of what works, and fixing what doesn’t.
Destination
Where are people going and what type of jobs are they going to?
As well as finding out why people leave and where they go, we also ask if and in what circumstances they would return. This provides invaluable insight and opportunity to re-attract talent.
Advocacy
What you are getting right in the organisation that makes people stay.
Our dashboards show your Starter and Leaver Net Promotor Scores, so you can build a picture of advocacy across the full employee lifecycle.
MI-Say Tools
Our service is modular and flexible, so you can tailor and choose the best solution for your organisation. You can choose to survey starter and leavers or focus on one group, and we’ll help you decide on the right combination of survey methods and reporting options, including:
Service Levels
Our service levels are designed to offer the flexibility to meet the needs of your organisation and people strategy, giving you choice in how you would like to conduct the surveys and interviews and what level of insight and reporting will work best for you.
Confidentiality & Data Protection
Our team
Jo-Anne Cain
Customer Experience Manager
Julia Smith
Chief Business Psychologist
Keith Brown
CTO
Karen Thompson
Customer Experience Manager
Rebecca Longman
Business Psychologist
Why choose us?
We have over 50 years of experience in recruitment, retention, engagement and talent management
We create a better work-life for everyone
We know what questions to ask, how to ask them and how to turn feedback into impactful change
We help our clients build brilliant workplaces that attract, engage and retain brilliant people
We are driven by data
We make reporting simple and intuitive, helping you understand the feedback and what to do with it
